FBF Frequently Asked Questions
Frame By Frame Digital Services (FBF) has put together this list of answers to frequently asked questions for your convenience. If there is something that you need an answer to, please email Customer Support and we will get back to you.
 

1. Why should I have a web site?

2. I'm a small business, I can't afford too much money for a web site.

It's the most affordable and effective means of advertising. Many people will look in the phone book or take your business card, then go to the web to do their detailed analysis and shopping. If you don't have a web site, you may not get the sale. Others will go to the web instead of the phone book.

Frame By Frame understands small businesses. We are a small business ourselves. We offer everything to get you on line quickly at the most affordable prices around. As your business grows, we'll be here to support your growing needs.

3. Why should I choose Frame By Frame?

4. What is Involved in developing and hosting a Web Site?

We offer a comprehensive set of affordable services designed to help you establish your presence on the Internet. We have the tools and the talent to help you market, advertise, exhibit and have ultimate exposure to the global audience. Choosing FBF helps ensure that you experience rapid growth and success. FBF is your Internet partner

Here are the steps:

  • Design and build the World Wide Web pages.
  • Place the Web pages on an Internet server (Hosting).
  • Promote your Web Site by registering with the Internet Search Engines and directories.
  • Periodically update your Web Site by changing the information about your products or services (Maintenance).

FBF provides all the services needed to help you with the above steps and more. You may order each step or service separately or let us do every thing as a complete project for you.

 

5. What makes a good web site?

6. What makes a bad site?

 
  • Easy to navigate, links clearly identified
  • Uncluttered
  • Focused message
  • Fast loading
  • When a user prints pages from your site, it will print perfectly on standard 8.5 X 11 paper
  • Minimal scrolling required.
  • Works (i.e., tested on both Netscape and Internet Explorer)
  • Flash and other animation requiring plug-ins and lots of network bandwidth.
  • Pop ups that have nothing to do with the site
  • Home pages that say "enter here" making you watch their useless animation's
  • Too many colors
  • Mystery meat navigation - No description of a link
  • Icons that bear no resemblance to the business or message being portrayed
  • Requires Sherlock Holmes to find valuable information inside
  • Too much information in one place
  • Calendar of local events - Think Global.
 

7. What will my Web pages contain?

8. Will my Web Site look the same in different browsers?

 

We will include anything you ask for!It all depends on the complexity of your Web Site. You make the decisions and we include them into your Web pages. Mostly, items like text describing your products or services, corporate logos, main menu, tables, feedback, comments/suggestions or order forms, email links, navigational link bars, hyper links, images, animation, short sound or video clips, search engines, Java or any thing else that you specify and fits your requirements and budgets. (Please note that a web page is the equivalent of a 8 1/2' X 11" page when printed.)

We are currently testing every page of your Web Site with the latest versions of Internet Explorer and Netscape Navigator to make sure they display pages consistently. If you require your page to be optimized for a specific browser please notify us. Additionally, all pages are designed to the Internet standard screen size of 800 X 600 dpi. If you require your pages to be designed to a screen size greater than 800 X 600 please notify us. Please note that we do not recommend designing pages to screen resolutions lower than 800 X 600.

 

9. Can I see what my site looks like as it's being designed?

10. Does my Domain Name have to be registered?

 

Yes, we will let you view your Web pages on a temporary Site before it is published to your permanent web address so that you may see each page and then make any changes if necessary. Normally, we design the home page and get your approval, so that the site-wide theme for all the other pages can be established. Then, during the process of completing the remaining pages, we will upload that days work to this temporary web address. This will allow you to follow along with the design process. During this period, we ask that you do not contact us for typo's and minor changes. At the end of the design process, we will ask you to submit a "punch list" of typo's and minor corrections, if any, for final correction.

Yes. It is to your advantage to have our hosting group reregister the name. FBF also provides a registration service for you. We can also transfer your domain to our host. Transfers take advantage of the existing licensing time for your domain.

 

11. How long does it take to register a domain name?

12. Can you host my web site if I build my home pages myself?

 

Upon opening your Virtual Domain account with us, we will submit your Domain Name application to InterNIC and give you a temporary address to host your pages until your permanent address is ready. It usually takes from 3 to 7 days to finally have a registered, or reregistered name ready for hosting.

Yes. Hosting your Web Site which is the placement of your Web pages on our Internet servers is one of our services separate from our Web page design services. Please note that you can choose any of our services separately or let us do the complete Web Site project for you from designing, promotion and building your Web pages to hosting and maintenance of your site.

 

13. How much does hosting cost?

14. What type of Uses and Content are allowed on FBF?

 

Hosting starts as low as $25.00 per month. But it depends on the amount of disk space and the type of accounts, Virtual Domain or Non-Domain that you open with us. Please see our Services page for more details.

Very simple. FBF does not accept Hosting requests from anyone or from organizations selling products or services related to pornography or any other illegal product or service. Be sure and view our usage policies. FBF reserves the right to refuse any request, or to cancel hosting arrangements, that do not fulfill the obligations set forth in our policies.

 


15. How are search positions attained and how do I get listed first?

 
 

Search engines (e.g., Yahoo, AltaVista, Lycos, MSN, Hotbot, Dogpile, Google, Ask Jeeves, Excite etc) have different methods to determine which sites are listed first. They also change the methods periodically to "level the playing field." Typically, they all search in the Meta portion of the HTML document for Key Words. Many of them will do a periodic search and lower the position of "stale" sites. In other words, it pays to update your site on a continual basis to maintain interest as well as to maintain your search position. Some search engines require payment to secure a prime search position. FBF will work with you to help you to get the best positions possible.